Last updated: 8/11/2025
1. Information We Collect
CallDental.ai collects information necessary to provide our AI voice assistant services:
- Practice information (name, address, contact details)
- Call data and transcripts for service improvement
- Integration data from your Practice Management System
- Usage analytics to improve our services
2. How We Use Information
We use collected information to:
- Provide and maintain our AI voice assistant service
- Process appointments and patient inquiries
- Improve our AI models and service quality
- Communicate with your practice about service updates
- Ensure compliance with healthcare regulations
3. Data Security
We implement industry-standard security measures including:
- 256-bit AES encryption for data at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and penetration testing
- Strict access controls and authentication
- HIPAA-compliant infrastructure
4. Data Sharing
We do not sell, trade, or rent your information. We may share data only:
- With your explicit consent
- To comply with legal obligations
- With service providers under strict confidentiality agreements
- To protect rights and safety
5. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your data
- Opt-out of certain data uses
- Receive a copy of your data
6. Contact Us
For privacy concerns or questions, contact us at:
Email: privacy@calldental.ai
Phone: 1-888-555-DENT
Address: 123 Main Street, Suite 100, San Francisco, CA 94105