Dentrix Enterprise + CallDental.ai
The most widely used dental practice management software in the United States
Dentrix Enterprise
American Fork, Utah
CallDental.ai
AI Voice Assistant
Integration Overview
Dentrix by Henry Schein One is the most popular dental practice management system in the United States, serving over 35,000 dental practices. With nearly 40 years of development, Dentrix offers comprehensive features for clinical, financial, and administrative management.
CallDental.ai seamlessly integrates with Dentrix to provide 24/7 AI-powered phone handling, appointment scheduling, and patient communication. Our integration leverages the Dentrix API and eCentral platform to ensure real-time synchronization of patient data, appointments, and treatment information.
This powerful combination allows your practice to capture every call, book more appointments, and reduce no-shows while maintaining complete data integrity within your existing Dentrix workflow.
Key Integration Features
Powerful capabilities that transform your Dentrix Enterprise experience
Real-Time Appointment Sync
CallDental.ai instantly accesses your Dentrix appointment book to find available slots, book new patients, and handle rescheduling requests without any manual intervention.
Patient Record Integration
Automatically pull patient information, treatment history, and insurance details during calls to provide personalized service and accurate information.
Smart Treatment Scheduling
AI understands Dentrix treatment codes and scheduling rules to book appropriate appointment lengths and required resources automatically.
Insurance Verification
Access Dentrix insurance information to verify coverage and provide accurate cost estimates to patients during calls.
Automated Reminders
Send appointment reminders via call, text, or email based on Dentrix appointment data and patient communication preferences.
eCentral Communication
Leverage Dentrix eCentral for secure, HIPAA-compliant data exchange and enhanced communication capabilities.
Benefits for Your Practice
See how Dentrix Enterprise + CallDental.ai transforms your practice operations
Never Miss Another Call
With 24/7 AI coverage integrated with Dentrix, capture every patient inquiry and booking opportunity, even after hours and during busy periods.
Reduce No-Shows by 40%
Intelligent reminders based on Dentrix appointment data and patient history significantly reduce missed appointments and last-minute cancellations.
Save 20+ Hours Weekly
Automate routine phone tasks like appointment booking, rescheduling, and confirmations, freeing your staff to focus on in-office patient care.
Increase New Patient Bookings
AI assistant converts more inquiries into booked appointments by providing instant responses and seamless scheduling through Dentrix.
Maintain Data Integrity
All patient interactions and appointments flow directly into Dentrix, ensuring your practice management system remains the single source of truth.
Enhanced Patient Experience
Patients enjoy instant service, easy rescheduling, and accurate information pulled directly from their Dentrix records.
Simple Setup Process
Get up and running with Dentrix Enterprise integration in hours, not days
Initial Consultation
Our team reviews your Dentrix setup, workflows, and specific requirements to customize the integration.
API Configuration
We configure secure API connections with your Dentrix system and set up eCentral communication channels.
Data Mapping
Map your Dentrix appointment types, providers, operatories, and treatment codes to CallDental.ai's AI engine.
Customization
Customize AI responses, scheduling rules, and communication preferences to match your practice protocols.
Testing & Training
Thoroughly test all integration points and train your staff on the enhanced capabilities.
Go Live & Support
Launch the integration with full support and monitoring to ensure smooth operation.
Compatibility & Requirements
Dentrix Versions
- Dentrix G7
- Dentrix G6
- Dentrix G5
- Dentrix Ascend
Required Components
- Dentrix API License
- eCentral Access
- Internet Connection
- Windows Server 2012 or newer
Optional Enhancements
- Dentrix Communicator
- Dentrix Mobile
- Dentrix Pay
- Dentrix Voice
Frequently Asked Questions
Everything you need to know about Dentrix Enterprise integration